Tech Care – Maintenance Plans

We’ll Keep Your Tech Working 100%

Pro creatives teachers and coaches, can use our maintenance plan to keep systems working perfectly every month.

With our Tech Care Maintenance plan, you’ll have an experienced technology partner keeping your website, online courses, membership communities, and coaching platforms running smoothly behind the scenes. We proactively maintain your systems, monitor performance, install updates, perform backups, and more all to keep your systems working 24×7.

And when technology decides to do something weird for the business or your students, we’re here to investigate, troubleshoot, coordinate with vendors, and get everything working again.

You focus on teaching, creating, and growing your business. We’ll focus on keeping your tech healthy, secure, and making money.

What’s Included?

Here are some of the areas covered with our complete maintenance service.

Tech Works

  • Insure your hosting servers are working properly
  • Check your Domain, DNS records, and settings
  • Use the latest bug-free versions of all software
  • Update and check all your 3rd party plugins
  • Verify your security, firewalls, user access
  • Make sure your HTTPS secure certificates work
  • Do full backups to safe remote servers
  • Ensure database integrity and optimized records
  • Monitor change logs for any funny business

Students Happy

  • Monitor all your systems for availability
  • Test all pages on desktop, tablet, mobile
  • Insure all your links and buttons work
  • Check your Analytics for continued growth
  • Improve SEO for Search engines & AI engines
  • Track speed to ensure pages load quickly
  • Optimize images for size and delivery
  • Avoid and remove any spam or junk content
  • Verify checkouts and payments are working
  • Make sure prospects get server E-mails

Our Expert Technical Skills

Here are some of skills that we use to create advanced reliable training systems for our creative teachers and coaches.

Hosting

Servers, RAM, Hard Drive, Speed, DNS, SSL, IP Addresses, Cloud, Scaling

Development

HTML, Javascript, CSS, PHP, Plugins, Databases, Servers, APIs, Responsive Mobile, Page Builders

Design & Media

Colors, Fonts, Icons, Images, Transparency, Videos, Captions, Audio, Accessibility, PDFs

Marketing & Sales

Sales Pages, Email Lists, SEO, Payments, Upsells, Affiliate Programs, Appointment, SMS

Courses

Platform Selection, Themes, Resources, Video Lessons, Drip Lessons, Resources, Quizzes, Surveys

Communities

Sales Page, Bundles, Rooms, User Profiles, Themes, Roles, Onboarding, Resources, Alerts

Websites

WordPress, Themes, Plugins, Pages, Blog, Shop, Menus, Signup Forms, Portfolio, Pop Ups

Coaching

Lead Magnets, Calendar Tools, Webinars, Chat Bots, Email/Phone collection, Testimonials, Sizzle Videos

Flexible Pricing



Maintenance Services

Administration

ESSENTIALS

Tech Helpers

$50

Per Month

* Maintain & Updates

* Backups

* Traffic Analysis & SEO

* Server & Hosting



* Monthly Checks

* Reports Every 1 Month

* Requests by Email




* 24h Response Time



* Check-ins Every 3 Months


Small

PREMIUM

Tech Team

$100

Per Month

* Maintain & Updates

* Backups

* Traffic Analysis & SEO

* Server & Hosting

* Speed Checks

* Security & Firewall

* Availability & Domains

* Monthly Checks

* Reports Every 1 Month


* Requests by Email, Phone

* 8h Response Time


* Check-ins Every 1 Month


Medium

ADVANCED

Tech Department

$200

Per Month

* Maintain & Updates

* Backups

* Traffic Analysis & SEO

* Server & Hosting

* Speed Checks

* Security & Firewall

* Availability & Domains

* Quality Checks

* Database & Spam

* E-Mail Messaging

* Payment & Checkout


* Weekly & Monthly Checks

* Reports Every 1 Month





* Requests by Email, Phone, Text

* 4h Response Time

* Check-ins Every 1 Month

Large
Website designer fixing teacher website and providing maintenance support

Problems We Prevent

Here are some common problems we prevent to help business systems run flawlessly 24×7.

  • Server is down
  • Web server crashed
  • Outdated DNS configurations
  • Your not using a CDN for speed
  • Using old software with bugs
  • No firewall or hacker defense
  • Remove and repair malware
  • Expired SSL when students buy
  • No backups or lost all backups
  • Need to go back to a prior version
  • Database errors or corrupt records
  • Changes without your permission
  • Hide your test/stage server
  • Your team are admins not editors
  • Pages don’t work on mobile phones
  • You don’t have analytics or statistics
  • Your links aren’t working
  • Google can’t find your pages
  • AI doesn’t know your services
  • Emails aren’t sending
  • Old urls are not redirecting
  • Payment screens aren’t working
  • Your colors aren’t accessible
  • Pages take too long to load

Stop Wasting Your Time

Focus on the things only you can do, and let our reliable experts care for your systems.

Supporting All Your Server Platforms

We support Thinkific, Teachable, Kajabi, WordPress, Circle, Podia, and other leading course, community, and website systems.

Our team is continuously using, configuring, and researching top Learning Management Systems (LMS). We know about upcoming features and changes before most people, so we can make your systems rock &#x1F918 like the best of the best. See more supported platforms.

Course

Community

How Does It Work?

It’s really easy to get started. We’ll start freeing you from all the tech nightmares in about one week! We’ll use our kickoff meetings and onboarding processes to learn about your systems and goals, and then we’ll start taking care of your platforms and tech operations every week.

1) Get You Set Up

First, we’ll learn about your systems, challenges, and goals to establish an awesome creative+tech partnership. This includes getting secure access to your systems.

2) Keep Tech Working

Then, we’ll regularly handle updates, backups, security, speed, traffic, testing, and more. You’ll also get reports with updates as we do stuff.

3) Catch Problems

Finally, you can contact us anytime something looks odd. We’ll also use real-time tools and periodic checks to identify problems. We’ll immediately try to resolve any problems.

What Clients Are Saying

Look how online teachers and coaches are raving about us after we've helped them level up their creative training businesses. See more.

Frequently Asked Questions

You can stop worrying about your technology, because our experts will continuously maintain and verify that your systems are working reliably for your business and students. This includes upkeep to make sure the system is working optimally and to optimize it for the future.

We help creative teachers that need help with technology for their courses, communities, and websites. These are professionals that are usually very busy creating or serving their customers and have limited technical skills.

We’ll talk just like real team partners over email, zoom, etc. And we’re going to have recurring check in meetings to talk about what was done and next steps.

We are using a variety of tools that may be checking your system as often as every minute in real time. We’ll be verifying everything is working weekly or monthly depending on your plan. In addition to that we do user experience checks to see that your system is really working with our own eyes.

YES! We really care about security! Here are some of the things we use – SSL, HTTPS, Certificates, Password Managers like LastPass, DashLane, Firewalls, Attack reports by who and country, Antivirus software, Limit access only to those required, Avoid Weak passwords, Specify users by rights and roles.

Of course, you can cancel at any time. There are no contracts or slimy hostage breakup fees. You can send an email anytime you want to wrap up the service. We’ll do a quick email/call to make sure you’re legit and then we’ll start the offboarding process plus make sure you’re not billed any more.

Yes! We’re so confident in our services that we offer a 100% Expert Partner guarantee. If you aren’t completely satisfied with our work, care, communications, or skills in the first 30 days, just send us a note explaining what went wrong and we’ll provide you a full refund.

Satisfaction Guaranteed

You can seriously count on us to not suck! 😓 We're knowledgeable, careful, reliable, and ethical techies.

Our 100% Expert Partner Guarantee insures that if you're not happy with the quality of our service in the first 30 days, just write us a note explaining what went wrong, and we'll provide you a full refund.

Need More Information?

If you still have a few questions, let's talk about it. First, you'll get a sense about our expertise and easy-going style. Then, we'll talk about your challenges and goals. Finally, we'll brainstorm on a few options to level up your business.

You can start by either filling out an online form to send us a message or scheduling time to hop on a zoom call.

Keep Your Systems Running

Let us handle the maintenance, management, and monitoring for your website, courses, and communities.

You’ll have fewer tech problems and more time to focus on creating, teaching, and growing your business.

Before You Go…

We believe creatives shouldn’t struggle with tech.

Get practical expert tips by email to:

  • Build your training academy
  • Manage your business operations
  • Grow your audience & revenues

P.S. Join now to level-up 📈 with bonus goodies.