Student Tech Support Plan
Delight Your Students With Real Tech Support
We can help your course business operate smoothly every month so you can save time and focus on critical creative boss work instead of dealing with an endless flow of student questions and issues.
Who’s This For?
- Online Course Teachers
- Busy Creatives who earn as Creators, Freelancers, and Agencies
- Professionals with limited Technical knowledge and skills
Stop Wasting Your Time
- Emailing frustrated and angry customers
- Receiving bad reviews and issuing refunds
- Supporting old devices and browsers
- Recovering lost and forgotten passwords
- Getting video and audio to work
- Having no time to grow your business
Monthly Student Services
- Help students with the sales page and the checkout process
- Help students with cancellations, refunds, and winbacks
- Help students with login issues, including password recovery
- Help with dashboard course view, account, and profile issues
- Help with device, browser, and internet questions
- Help with finding and navigating modules and lessons
- Help with audio/video as well as volume, subtitle, and language issues
- Help with guides, workbooks, templates, and samples
- Help with quizzes, polls, and survey issues
- Help asking course questions to the teacher, cohort, or discussion group
- Help logging into communities
- Help using coupons and buying additional courses or bundles
Support Plan Packages
Sales, Checkout
Login, Password, Emails
Dashboard, Account
Module, Lesson, Media
Materials, Samples
Quizzes, Polls, Surveys
Discussion, Chat
Class Review, Ratings
Device, Internet, Browser
Refunds, Winbacks
Bonus, Community
Upsell, Coupons
Student Stats Report
ENHANCED
$50
Per Month
PREMIUM
$125
Per Month
ULTIMATE
$300
Per Month
How Does It Work?
It’s really easy to get started. And once we learn about your course and students we’ll start taking care of your student questions every week.
1) Onboard Course
Learn about your course, students, and meet with you to establish a winning plan
2) Document Process
Document a process to get new questions, handle questions, provide updates, and more
3) Handle Questions
Handle student questions and issues with care, followed by an email update from us
Use Your Time Wisely
Every month you are wasting valuable time and money on technical tasks that can be outsourced to trained professionals.
With our operations plan, you can spend more of your time doing other work like creating new content, providing services for your clients, and enjoying life.
We’ll provide helpful and timely responses to your students to keep them learning, smiling, and achieving the transformation you are helping them with.
Protect Your Revenues & Reputation
Make sure your new customers have great experiences and ultimately leave great reviews so they buy more services.
Our team can assist frustrated customers with technical problems so that you avoid refund requests, negative reviews, and social media complaints.
Supported Platforms
We support Thinkific, Teachable, Kajabi, WordPress, Circle, Podia, and other leading course, community, and website systems.
Our team is continuously using, configuring, and researching top Learning Management Systems (LMS). We know about upcoming features and changes before most people, so we can make your systems rock 🤘 like the best of the best. See more supported platforms.
Our Tech Superpowers
Our expert team is gifted with (logical) left-brain technical skills to perfectly complement ☯ all your (creative) right-brain endeavors. We're a crew of interactive developers, technicians, consultants, and analysts that love ❤️ learning.
Every year, we help visionary leaders deliver amazing experiences at scale without being limited by technology.
Technology
Software, Servers, HTML Design, Customization, Integrations
E-Learning
Curriculum, Lessons, Multimedia, Quizzes, Communities
Analysis
Planning, Validation, Audits, Reviews, Problems, Opportunities
What Clients Are Saying
Look how online teachers and coaches are raving about us after we've helped them level up their creative training businesses. See more.
Automate and Scale Your Operations
Get help running, updating, and supporting your teaching businesses. We’ll keep your systems running smoothly and take care of all your maintenance and technical issues. Stop stressing about your platform and students.
Every hour of your week is precious! Stop wasting your limited time handling a continuous stream of system changes and problems.
Keep Earning
Avoid revenue losses by keeping course systems operating 24 x 7
Offload Support
We take care of technical issues and time-consuming student problems
Focus On Value Creation
Use your time to do premium work, create new content, or relax
Frequently Asked Questions
Need More Information?
If you still have a few questions, let's talk about it. First, you'll get a sense about our expertise and easy-going style. Then, we'll talk about your challenges and goals. Finally, we'll brainstorm on a few options to level up your business.
You can start by either filling out an online form to send us a message or scheduling time to hop on a zoom call.
Satisfaction Guaranteed
You can seriously count on us to not suck! 😓 We're knowledgeable, careful, reliable, and ethical techies.
Our 100% Expert Partner Guarantee insures that if you're not happy with the quality of our service in the first 30 days, just write us a note explaining what went wrong, and we'll provide you a full refund.
Start Now
Get professional, reliable, and quality help for your student operations today.