Monthly Tech Care & Support
We’ll Keep Your Tech Working 100%
Pro creatives teachers and coaches, can use our care plan to keep systems working perfectly every month.
With our Tech Care Plan, you’ll have an experienced technology partner keeping your website, online courses, membership communities, and coaching platforms running smoothly behind the scenes. We proactively maintain your systems, monitor performance, install updates, perform backups, and more all to keep your systems working 24×7.
And when technology decides to do something weird for the business or your students, we’re here to investigate, troubleshoot, coordinate with vendors, and get everything working again.
You focus on teaching, creating, and growing your business. We’ll focus on keeping your tech healthy, secure, and dependable.
What’s Included?
Here are some of the many things included in our training systems care service.
Maintenance
- Monitor all your systems for availability
- Test all pages on desktop, tablet, mobile
- Update all your systems, plugins
- Keep backups and change logs
- Secure and protect your platform
Enhancing
- Improve user friendliness
- Add new features to systems
- Make prettier and follow branding styles
- Update marketing & training content
- Upgrade capabilities to stay competitive
Fixing
- Fix system bugs or problems
- Rewrite logic and algorithm for use cases
- Work with system and component vendors
- Update audio/video media for the best experience
- Create temporary operational work arounds
Operating
- Keep your business running 24×7
- Provide student tech support
- Help with seasonal operational spikes
- Help new customers get onboarded
- Route non-tech questions to the business team
Our Expert Technical Skills
Here are some of skills that we use to create advanced reliable training systems for our creative teachers and coaches.
Hosting
Servers, RAM, Hard Drive, Speed, DNS, SSL, IP Addresses, Cloud, Scaling
Development
HTML, Javascript, CSS, PHP, Plugins, Databases, Servers, APIs, Responsive Mobile, Page Builders
Design & Media
Colors, Fonts, Icons, Images, Transparency, Videos, Captions, Audio, Accessibility, PDFs
Marketing & Sales
Sales Pages, Email Lists, SEO, Payments, Upsells, Affiliate Programs, Appointment, SMS
Courses
Platform Selection, Themes, Resources, Video Lessons, Drip Lessons, Resources, Quizzes, Surveys
Communities
Sales Page, Bundles, Rooms, User Profiles, Themes, Roles, Onboarding, Resources, Alerts
Websites
WordPress, Themes, Plugins, Pages, Blog, Shop, Menus, Signup Forms, Portfolio, Pop Ups
Coaching
Lead Magnets, Calendar Tools, Webinars, Chat Bots, Email/Phone collection, Testimonials, Sizzle Videos
Is Your Broken Tech Wasting Too Many Hours?
We’ll fix all your systems so that
you can have fun creating and chillaxin.
Flexible Pricing That Grows With Your Business
Maintenance Services
Fixes & Troubleshooting
ESSENTIALS
Tech Helpers
$100
Per Month
* Software Updates & Checks
* Backups
* Server & Hosting
* Analytics & SEO
1 Hours / Mo of Fixing & Enhancing
2 - 3 Day Responses
Submit Requests by Email
* Check-ins Every 3 Months
* Platform & System Issues
-
PREMIUM
Tech Team
$300
Per Month
* Software Updates & Checks
* Backups
* Server & Hosting
* Analytics & SEO
* Domain Settings
* Speed & Availability
* Security & Audits
5 Hours / Mo of Fixing & Enhancing
1 - 2 Day Responses
Submit by Email, SMS, WhatsApp
* Check-ins Every 2 Months
* System & Student Issues
ADVANCED
Tech Department
$750
Per Month
* Software Updates & Checks
* Backups
* Server & Hosting
* Analytics & SEO
* Domain Settings
* Speed & Availability
* Security & Audits
* Quality & Experience Tests
* Database & Spam
* Payment Processing
* E-mail Sending
10 Hours / Mo of Fixing & Enhancing
< 6 Hour Response
< 1 Day Resolve Target
* Check-ins Every 1 Month
* System & Student Issues
Problems We Fix
Here are some common problems and tasks we help creative training businesses get fixed or done.
- Make my server faster
- Update my SSL certificate
- Fix my mobile layout
- Add email to marketing list
- Fix hacked website
- Images look low quality
- My database is corrupt
- Add reCaptcha to stop robots
- Put my videos on a CDN
- Fix my SEO settings
- My plugin is crashing
- Running out of server space
- Student can’t log in
- Add languages and translation
- Stop spam on my comments
- Fix my DNS records
- Change my theme
- Emails aren’t sending
- Payment isn’t working
- Affiliate links not working
- Community member access
- Main menu & links broken
- Clean up all my inactive users
- Statistics aren’t working
Stop Wasting Your Time
Focus on the things only you can do, and let our reliable experts care for your systems.
Supported Platforms
We support Thinkific, Teachable, Kajabi, WordPress, Circle, Podia, and other leading course, community, and website systems.
Our team is continuously using, configuring, and researching top Learning Management Systems (LMS). We know about upcoming features and changes before most people, so we can make your systems rock 🤘 like the best of the best. See more supported platforms.
How Does It Work?
It’s really easy to get started. We’ll start freeing you from all the tech nightmares in about two weeks! We’ll use our kickoff meetings and onboarding processes to learn about your systems and goals, and then we’ll start taking care of your platforms and problems every week.
1) Onboard Client
First, we’ll learn about your systems, challenges, and goals to establish an awesome creative+tech partnership.
2) Maintain Systems
Then, we’ll regularly handle updates, backups, security, speed, traffic, testing, and more.
3) Fix Problems
Finally, whenever your team or your students have issues, we’ll troubleshoot and fix your problems.
What Clients Are Saying
Look how online teachers and coaches are raving about us after we've helped them level up their creative training businesses. See more.
Move To The Next Level Faster
Get your systems finally working and better than ever by leveraging our e-learning technical experts.
You’ll immediately stop wasting time that you can invest back into growing your company.
Frequently Asked Questions
Satisfaction Guaranteed
You can seriously count on us to not suck! 😓 We're knowledgeable, careful, reliable, and ethical techies.
Our 100% Expert Partner Guarantee insures that if you're not happy with the quality of our service in the first 30 days, just write us a note explaining what went wrong, and we'll provide you a full refund.
Need More Information?
If you still have a few questions, let's talk about it. First, you'll get a sense about our expertise and easy-going style. Then, we'll talk about your challenges and goals. Finally, we'll brainstorm on a few options to level up your business.
You can start by either filling out an online form to send us a message or scheduling time to hop on a zoom call.
We’re A Long-Term Partner You Can Count On
Our C.O.R.E. values promise clients that we’ll be
Careful, Open-Minded, Reliable, and Ethical.
Get Tech Freedom Now
Use our service so that you can get back to creating amazing content and growing your business!
Let us geek out maintaining and troubleshooting all your courses, communities, and websites.